FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping
Where do you ship to?
We currently ship to the United States. We are working on expanding our shipping destinations and will provide updates as we add more countries.
How long does shipping take?
We process and ship orders withing 3 to 4 business days. If it is a preorder or custom order, the processing and shipping time will vary. for preorders, the order will be shipped within 3-4 business days after the product is in inventory. Customizations take 5 to 7 business days to process and ship. This information is included in the product description.
How do I track my order?
You can track your order in the shipping confirmation email that we send to you after your order is shipped. If you have registered an account on our site, you can track your shipping in your account in the orders section.
Returns
How do I return an item?
We do not accept returns, exchanges, or cancellations on digital items (printables). But please contact us within 3 days if you have any problems with your digital order.
For physical items, we DO NOT offer Refunds and Exchanges, so please ensure that you have selected the correct product before you place your order.
Please contact us immediately if you have any questions at: info@thesavingbutterfly.com
What do I do if my item is damaged?
Please inspect your order upon receiving it and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Please contact us by email (info@thesavingbutterfly.com) if your item is damaged within 7 days of receiving the item(s), so that we can offer a solution.
Can I exchange for a different item?
We only replace and exchange items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@thesavingbutterfly and we will provide a solution.
General
How Do I Clean a Laminated Savings Tracker?
Laminated trackers can be cleaned using rubbing alcohol to remove permanent marker.
To prevent color bleed, if you are cleaning a laminated cash envelope, please ensure that you clean the laminated area of the envelope. Avoid cleaning the inside of the envelope as this may wet the inside of the envelope.
How Do I Start a Savings Challenge
1) Start with 1 Savings Challenge
(Ex. $80 January Savings Challenge)
2) Decide how often you want to add money to your Savings Challenge
(Ex. Each paycheck & paid weekly = 4 times a month)
3) Add a Category to your paycheck budgets for the amount you want to add each paycheck to the savings challenge (Ex. $20 each paycheck)
4) Add Money to your savings challenge each time that you are paid
5) Repeat Step #4 until your Savings Challenge is Complete!
Where Can I Learn More About Saving Money?
I share my savings journey on my YouTube channel: The Saving Butterfly
You can also see my savings progress on social media (Instagram, TikTok, Pinterest, and Facebook): @thesavingbutterfly
How Do I Use a Cash Breakdown Slip?
A cash breakdown slip or teller slip is what you fill out before going to your bank to withdraw money to stuff your cash envelopes.
First create a cash breakdown sheet. Grab a Sheet of paper or do this digitally:
- Write the Cash Envelope Categories that you need cash for. This is the money that you have budgeted for each cash envelope category. (Examples: Groceries, Medical. Entertainment, Gas, Hair, Nails, Eating Out, Household, Christmas, Vacation, Pet, etc.).
- Write the total amount that you will be stuffing for each cash envelope category. (Example: Groceries $100, Medical $10).
- Fill in the Cash Denominations (1, 5, 10, 20, 50, and 100) that you need for each category total amount. This should add up to the total budgeted amount.
- At the bottom of the page you will compute the Totals for each cash denomination. Go through each denomination column (1's, 5's, 10's, 20's, 50's, and 100's) from top to bottom and add the total for each denomination column on that bottom line.
After you have completed this list, grab your teller slip. This slip is easy to fill in because you are taking the totals from your totals above.
- You will look at the ‘Total’ line on your cash sheet completed above and fill in the numbers for each cash denomination for each line of the slip. For the cash denominations that are zero write ‘0’ on that line. (For $1 bills fill in the total amount. If you need 100 – $1 bills then you will write 100 next to $1, and then continue until the slip is completed.)
- After you have filled out the cash denominations, write in the Total Withdrawal Amount at the bottom of the slip. This is the Total Amount of Money that you will be withdrawing from the bank. This Total Amount is the same amount on the cash breakdown sheet at the bottom next to “Total”.
Note: If your total amount does not match the denominations then go back to your cash breakdown sheet and make sure that you added all of the columns correctly. Recalculate and adjust until your total withdrawal amount is correct.